Fix Retention. Fuel Expansion.
We help B2B and B2C tech product leaders dealing with losing customers, stagnant adoption, and high-risk launches. Using research-backed strategies, we pinpoint the most critical fixes to refine products, expand smartly, and drive lasting growth.
Who we’ve worked with.
What makes Glow Insights different
We create focus on what will impact your bottom line
We uncover what others miss. Glow Insights specializes in uncovering insights that directly address your most pressing business challenges. We uncover the root causes that others may overlook. We don’t just give you data; we help you turn it into actionable strategies that can get your business back on track.
We don't sugarcoat the truth. We uncover risks that could derail your launch or impact your growth. Our expertise ensures your product is market-ready, helping you avoid costly mistakes and positioning your product for success from the start. When others may hold back, we’re here to make sure you’re fully prepared for the challenges ahead.
We tailor or services for your needs. Our process is fully customized to fit your situation, ensuring that the strategies we implement are designed to meet your specific goals, not just industry standards.
Is it time for us to work together?
We have helped dozens of B2B & B2C product leaders in a variety of situations to help them get on track and make product decision making easier.
Customer Retention
You’ve been struggling to retain customers and have tried new messaging, a/b tests, launching new features, tools tips, but nothing seems to be working and you’re not sure what else to do.
Audience Expansion.
Your know they need to develop a product for a new target audience, but you’re are overwhelmed with where to start and aren’t happy with the progress the design and product teams are making.
Product Adoption
You can’t seem to figure out why customers aren’t adopting their new product / features and they are on verge of shutting down this new product development effort.
The results we’ve seen
Here is a sampling of how Glow Insights has helped businesses like yours
At Sonos, we delayed the launch of a portable speaker due to a missing critical feature. Once the feature was added and the product launched, it achieved the highest new customer growth in the company’s history, with 1.7 million new customers.
At Pampered Chef, we pinpointed the single most critical factor influencing customer retention. Our insights have set the foundation for transformative changes, which the team is now implementing over the next six months to drive long-term growth.
At a digital wallet service company, our recommendations reshaped their entire strategy for the default payment feature, putting user trust and brand perception at the forefront. This shift was key in safeguarding their brand during launch and driving long-term success.